Providing access to information is a central function of the Library in the community. The Library’s vision for the future strengthens this role with increased information and technology resources to meet evolving needs of a growing population, increased number of cardholders, and more opportunities for learning.

Key aspects of increasing access include:

• Information resources
• State-of-the-art technology
• Opportunities for learning

Olathe Public Library users value the services and guidance provided by skilled staff who specialize in connecting people to information and new technologies and anticipating user needs.

Key aspects of providing extraordinary services include:

• Exceptional customer service
• Meeting community needs
• Learning, creative, and recreational experiences

The Library plays a vital role in connecting community members with programs and events that bring people together and by providing space for people to meet, learn, and play. As a truly interdisciplinary organization, the Library is able to reach across sectors and connect with all types of partner organizations to develop services to meet needs. A strong volunteer corps is invaluable in building awareness and advocacy for the Library in the community.

Key aspects of strengthening community connections include:

• Partnerships
• Customer awareness and advocacy
• Financial support

The 21st century library does much more than provide access to information and resources. The value that the Library provides to its stakeholders comes directly from the Library’s ability to support community needs and social services with innovative, flexible, and responsive programs, services, and policies.

Key aspects of promoting organizational excellence include:

• 21st century library organization
• Skilled leadership and staff

In order to provide flexible, responsive services to meet needs of a growing population, libraries are diversifying service delivery with more mobile services, curbside services, pop ups, and pickup/drop off locations. Adjustable spaces within physical buildings should accommodate a range of purposes from programming to individual study to collaborative workspace. Facilities plans should accommodate the space and technology that will be needed for expected population growth.

Key aspects of strengthening infrastructure include:

• Capacity to meet needs
• Community spaces
• Creative spaces
• Accessible locations